Customers can add themselves to a waitlist for any range of times and services.
Staff can manually adjust the waitlist, including setting priorities for different customers.
When time on the schedule opens up, HelmBot will automatically text or email people on the waitlist to fill the empty appointments.
HelmBot messages customers in order, and waits several minutes before reaching out to the next one.
This keeps things fair, and it means that when someone takes an appointment, HelmBot won’t bother (or make jealous) anyone lower on the waitlist.
The waitlist feature alone can easily make you more money than the full cost of HelmBot. This is especially true for businesses with full schedules, or limited availability.
Filling a canceled appointment can come down to a matter of minutes. With HelmBot’s waitlist automation, you and your staff don’t have to be monitoring your schedule for cancelations.
HelmBot reaches out to customers faster than you’d be able to anyway, patching holes in your online schedule before you knew anything was wrong.